Reference

tigol Privacy Policy for Your Account

Your tigol Privacy Policy shows how we handle account, device and wallet details before you open the lobby.

Clear data purposesWallet checks explainedRequest path includedAccount security focus

Privacy Policy Scope for Indonesian Wallets

tigol Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details you provide when creating an account, confirming your phone, signing in, contacting support or checking a wallet transaction. This can include your name, phone number, device identifiers, sign-in records, payment reference, bank details supplied for a transfer, and messages sent

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through our account help route. We use these details to create and protect your account, match wallet status, investigate failed deposits or withdrawals, and meet requests connected to account access where local law permits. DANA, OVO, GoPay and QRIS may return a transaction reference or status,
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while BCA, BRI, Mandiri, BNI, virtual account and bank transfer records can help us reconcile a cashier event. We do not treat a payment name as permission to use unrelated personal details. Access depends on local law, and the policy applies to the tigol account path
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rather than unrelated websites or services.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

Privacy Policy Help Near The Cashier

A clear contact path matters when a wallet record or account detail looks wrong.

DATA PRACTICES

How Device Data Stays Account-Bound

We keep this policy practical by separating account operation from unrelated browsing. Sign-in events, wallet references and device signals help us protect your account, while cookies support session continuity and policy access.

Account records

We use your phone number and account details to complete phone verification, connect sign-in activity to your account, and investigate access events. We do not need your password in a support request.

Device signals

A mobile browser or desktop session may create device and security records, such as session timing and browser signals. These help us identify unusual access without reading unrelated device content.

Cookies

Cookies can keep a policy page, sign-in session or account setting available while you move between pages. You can manage browser storage, though changing it may interrupt account access.

Wallet security

DANA, OVO, GoPay and QRIS references are used to match a payment event, not to collect a wallet password. Bank transfer checks use the reference and account details supplied for that event.

Retention

We keep account, support and transaction records for the period needed to operate the account, handle disputes or meet legal duties. Afterward, records are deleted, anonymised or restricted.

Your requests

You may ask for access, correction, restriction or removal of relevant personal data. Send the request through account support, identify the account, and we may verify ownership before acting.

Privacy Policy Questions for tigol Accounts

These Privacy Policy answers focus on the account actions you may take before opening or using the lobby. They cover the data connected to phone verification, device access, wallet references, cookies and requests. If your situation involves eligibility or account availability, access depends on local law and the policy applies where local law permits.

It covers account details, phone verification, device and session records, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer activity.

We use your phone number to create and protect the account, complete phone verification before account access, connect support requests to the right record, and investigate unfamiliar sign-in activity.

Yes. The Privacy Policy covers references and status linked to DANA, QRIS, OVO and GoPay events. We use those details to reconcile the transaction, not to request your wallet password.

Cookies can maintain a sign-in session, remember a policy setting and help protect account access. Browser controls can remove them, but doing so may interrupt verification or account navigation.

Yes. Send a request through the account support path with your registered phone number and the record you want checked. We may verify ownership before providing, correcting or restricting data.

We retain records while they support account operation, payment reconciliation, dispute handling or legal duties. When that purpose ends, we delete, anonymise or restrict the relevant records.

The policy applies to the tigol account path where local law permits. Account access and eligibility depends on local law, so your location and applicable rules can affect availability.

tigol Privacy Policy for Your Account

Privacy Policy Help Near The Cashier

How Device Data Stays Account-Bound

Account records

Device signals

Cookies

Wallet security

Retention

Your requests

Privacy Policy Questions for tigol Accounts

01 What does the tigol Privacy Policy cover?

02 Why does tigol need my phone number?

03 Does the Privacy Policy cover DANA and QRIS data?

04 How does tigol use cookies on my device?

05 Can I request a copy or correction of my data?

06 How long does tigol keep account and payment records?

07 Does the Privacy Policy apply if I access tigol from Indonesia?

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